In a significant move within the hospitality sector, ZAFIRO and Solace Hotel Santiago have unveiled a partnership aimed at enhancing the guest experience at the boutique hotel located in Providencia. This collaboration is set to boost the hotel’s entertainment and connectivity services, reinforcing ZAFIRO’s position as a trailblazer in advanced hotel technology.
Solace Hotel Santiago, celebrated for its unique design and the use of local materials such as native woods and stones, is known for its personalised service and elegant spaces. The hotel’s cuisine, which combines Chilean ingredients with international flair, further distinguishes it as a top destination for discerning travellers.
The implementation of ZAFIRO Cast and ZAFIRO Guest marks a transformative upgrade in the guest experience. ZAFIRO Cast is a state-of-the-art casting solution that enables guests to stream content from their mobile devices directly to their in-room TVs. This system leverages Chromecast technology adapted for hotel use and is supported by AWS cloud infrastructure, ensuring a reliable and smooth connection.
ZAFIRO Guest enhances this experience with a user-friendly interface that adjusts to the guest’s preferred language. The system also prioritises privacy by automatically clearing user credentials and browsing history upon check-out, ensuring a secure and customised stay.
Roberto Laurel, Hotel Manager at Solace Hotel Santiago, expressed his satisfaction with the new technology: “Offering our guests the ability to access their preferred content, including YouTube and Netflix, has been a major hit. The technical support from ZAFIRO has been outstanding, with quick responses and prompt resolution of any issues.”
Since its establishment in 2006, ZAFIRO Entertainment Solutions has been dedicated to developing interactive and connectivity solutions that enhance the guest experience. This new partnership with Solace Hotel Santiago not only showcases ZAFIRO’s commitment to innovation but also highlights how advanced technology can elevate the standards of hospitality.
Through this collaboration, both ZAFIRO and Solace Hotel Santiago are set to provide an enhanced level of comfort and modern convenience, ensuring that guests enjoy a seamless and memorable stay.
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