Grupo Brisas, a leading name in Mexico’s luxury hospitality scene, has taken a significant step towards enhancing guest experiences by partnering with global hospitality technology leader, Shiji. The group has selected Shiji’s Infrasys Cloud POS and Shiji Enterprise Platform (PMS) to transform operations across its prestigious properties, which include the iconic NIZUC Resort & Spa, Las Brisas Resorts, and Galería Plaza Urban Hotels.
The decision to integrate Shiji’s advanced technology solutions reflects Grupo Brisas’ commitment to blending authentic Mexican hospitality with modern, efficient service. Gustavo Bolio Gómez, Corporate Director of Human Resources, Legal & IT at Grupo Brisas, expressed enthusiasm for the partnership. “Our decision to choose Shiji was based on its superior functionality and seamless integrations,” he noted. “The intuitive interface and ease of use have already started to deliver positive results in our operations. We’ve seen significant improvements in both efficiency and guest satisfaction since the implementation.”
Shiji’s Infrasys Cloud POS was first introduced at Galería Plaza Monterrey in 2023, where it optimised the property’s extensive food and beverage operations. The successful deployment of this system, along with the Shiji Enterprise Platform, was further demonstrated at Galería Plaza Leon, the first property to utilise both technologies from its opening in July. The 176-room hotel, complete with six versatile meeting spaces and a stunning open terrace, is now fully equipped to deliver top-tier services backed by Shiji’s state-of-the-art solutions.
The partnership between Grupo Brisas and Shiji is more than just a technological upgrade, it is a strategic move towards redefining luxury hospitality in Mexico. Shiji’s comprehensive suite of tools, including ReviewPro Online Reputation Management and Shiji Analytics, played a crucial role in securing this collaboration. During an extensive evaluation process, these solutions stood out for their user-friendly interface, enhanced reporting capabilities, and exceptional support.
Ryan King, Senior Vice President of the Americas at Shiji Group, praised Grupo Brisas for its forward-thinking approach. “Grupo Brisas is an innovative leader in the hospitality industry, always looking for ways to elevate the guest experience,” King said. “By adopting our cutting-edge technology solutions, they are setting a new standard for hospitality excellence in the region. We are proud to support them and look forward to a successful partnership that will drive operational efficiency and enhance guest satisfaction.”
As Grupo Brisas continues to grow its reputation for delivering exceptional hospitality, the integration of Shiji’s advanced technologies ensures that their properties will remain at the forefront of luxury service in Mexico. This partnership is a testament to both companies’ shared vision of combining tradition with innovation to create unforgettable guest experiences.
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