ROH, the pioneering payments and revenue management platform for the hospitality industry, has announced a key partnership with Hotel Lincoln, a Chicago landmark known for its contemporary Midwestern charm and stunning views of Lincoln Park and Lake Michigan. The hotel, part of the JdV by Hyatt collection, has selected ROH to enhance its booking reconciliation process and expedite payment processing, bringing new levels of efficiency and profitability to its operations.
Hotel Lincoln, with nearly 200 rooms and 5,000 square feet of event space, is a popular destination for group events, company meetings, and retreats. The hotel’s “Joy of Meetings” program creates an environment that fosters creativity and productivity, making it a go-to venue for corporate gatherings. However, with the fast pace of the hospitality industry and the complexity of managing hundreds of bookings with varying payment schedules, Hotel Lincoln faced the challenge of ensuring accurate and timely financial management.
ROH’s platform, designed specifically to address these challenges, offers a seamless solution. By integrating payment processing with real-time tracking and reconciliation, ROH is helping Hotel Lincoln minimise accounting risks and streamline collaboration between sales and finance teams. With the platform’s advanced technology, the hotel can now capture and track fast-paced transactions with card-on-file collection and authorisation, providing a smooth experience for clients and reducing the risk of ageing accounts receivable (AR).
Jess Conroy, CEO and Founder of ROH, highlighted the importance of this collaboration, stating, “In the fast-paced hospitality industry, where properties manually manage hundreds, even thousands, of bookings that each have differing payment schedules, properties are facing unnecessary risk due to ageing AR. At ROH, we’ve worked hand-in-hand with finance and sales teams to understand the root of these challenges and create a system to minimise that accounting risk. It’s gratifying to see partners like Hotel Lincoln reap the rewards of our technological efforts to seamlessly manage accounting and AR needs, ultimately increasing profitability.”
ROH’s platform is the first of its kind in the hospitality industry, designed to optimise the performance of sales and finance teams. It provides large hospitality groups, asset owners, and their brands with real-time data and insights, driving conversions and increasing revenue. The platform’s leading technology, automation, and workflow tools allow hotel operators to manage sales, payments, and finances effortlessly, all in one place.
As Hotel Lincoln continues to offer vibrant and authentic experiences that reflect the urban neighbourhood it calls home, its partnership with ROH marks a significant step forward in ensuring financial efficiency and profitability. This collaboration not only enhances the hotel’s operational capabilities but also sets a new standard for how hospitality businesses can leverage technology to optimise their financial management processes.
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