ALCATEL-LUCENT ENTERPRISE

Alcatel-Lucent Enterprise Hospitality Solutions power immersive, instant and safe connections for guests and staff.

Powered by innovative networking and communications technology, ALE’s hospitality solutions help hotels, cruise ships, restaurants, stadiums and other hospitality venues create a guest experience that is safe, mobile and unique. We deliver efficient communications for your team to better collaborate and focus on guests. A single intelligent network in the cloud connects and manages everything automatically, offering you invaluable guest insight.

HOSPITALITY SOLUTIONS

Hospitality technology solutions to digitise the guest journey:

• Power direct, personalized, mobile and safe guest experiences anywhere in the customer journey
• Create an unforgettable digital brand experience in all hotel spaces
• Blend digital amenities with human services in high-quality communications
• Offer high-speed Wi-Fi connectivity for all devices and IoT across the hotel
• Connect and manage everything automatically and securely, in the cloud

GUEST EXPERIENCE

Create a frictionless guest experience anywhere, anytime, with smart hotel solutions:

Stand out and increase loyalty by creating a direct connection with your guests. Ensure your guests enjoy instant access to amenities and staff from personal and room devices and use data to continuously reinvent their experience and prepare for the future. Increase customer satisfaction and create new revenues while respecting safety regulations.

Our smart hotel solutions help hotels, cruise ships, and restaurants create a guest experience that is direct, mobile and safe. We deliver solutions that provide a highly personalised mobile guest connection, powerful Wi-Fi connectivity, and smart room experiences. Our solutions also provide rich data so you can make informed business decisions.

Grow your business with smart hotel solutions

• A homogeneous digital experience on all devices and spaces reinforces your brand
• An instant virtual concierge assists guests anytime, anywhere and keeps them safe
• Guests consume preferred services and content thanks to powerful hotel Wi-Fi
• Digital amenities on all hotel devices create new revenues
• Analytics grow your guest intelligence and give you new services ideas