Cloudbeds, a global leader in hospitality management software, has launched Cloudbeds Insights, making it the first property management system (PMS) to offer a native, hospitality-specific business intelligence (BI) solution. This innovation marks a significant milestone for the hospitality industry, providing hoteliers with unprecedented data access and flexibility within their PMS.
Built entirely in-house, Cloudbeds Insights is designed to reduce the industry’s reliance on generic BI tools. This new solution integrates seamlessly with the Cloudbeds PMS, offering hoteliers a streamlined and transparent BI capability tailored specifically for their needs.
Adam Harris, Co-Founder and CEO of Cloudbeds, emphasised the transformative nature of this new tool. “With the launch of Cloudbeds Insights, we’re redefining what it means to be a PMS platform,” said Harris. “Our native data intelligence solution opens up new possibilities for hoteliers. We’ve developed a tool that provides unparalleled insights specifically for hospitality professionals, helping them make informed decisions and operate more efficiently.”
Cloudbeds Insights provides a user experience designed by hospitality experts, offering real-time data to all members of a hotel organisation. This enables teams to optimise performance across various aspects of their operations, from increasing revenue per available room (RevPAR) to managing daily operational tasks. The solution allows hoteliers to analyse multi-property performance, build custom reports, create visuals and dashboards, and collaborate through subscriptions and exports.
Each financial transaction is enriched with hospitality-specific metadata, such as reservation source, rate plan, guest loyalty level, room number, and payment fees. This enables properties to analyse their data from multiple perspectives without the need for exporting or manual data combination. Additionally, hoteliers can also create a custom analytics solution using an API to integrate data from Cloudbeds Insights, with their preferred software.
The launch of Cloudbeds Insights highlights the company’s commitment to continuous innovation and growth within the hospitality industry. By equipping hoteliers with advanced tools to enhance their operations, Cloudbeds reinforces its position as a leader in hospitality technology. As Cloudbeds continues to innovate, hoteliers worldwide can anticipate even more advanced tools and solutions to enhance their operations and guest experiences.
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