Cloudbeds, a trailblazer in hospitality management technology, has announced a major investment in artificial intelligence with the strategic hiring of AI experts Amit Popat as Head of Machine Learning and Nikhil Shah as Head of Data Science. This move signals Cloudbeds’ commitment to revolutionising the hotel industry, leveraging advanced AI to create powerful new tools for hoteliers.
As Cloudbeds continues to innovate, Popat and Shah bring a deep well of experience in AI and machine learning, promising to unlock unprecedented insights and automation capabilities for the hospitality sector. Their expertise is expected to transform how hotels manage operations, offering real-time recommendations that span everything from revenue management to guest services.
Cloudbeds Co-Founder and CEO Adam Harris expressed his excitement about the new hires. “The hospitality industry has been searching for ways to break down silos between departments like revenue, marketing, and operations. Amit and Nikhil are two of the brightest minds in AI and machine learning, and they’re the perfect people to help us achieve this goal. These individuals are scary, brilliant, and they know hospitality. All we have to do is give them the right environment, the resources they need, and plenty of snacks. We’re thrilled about what this means for our hotelier customers.”
Popat, a distinguished machine learning expert, brings a wealth of experience from his career, including senior roles at Valtech and London Town Group. He also founded his own AI software consultancy, where he developed innovative AI analytics and marketing solutions for major companies like easyJet and Shell Energy. His deep understanding of AI’s practical applications will be instrumental in advancing Cloudbeds’ platform.
Shah, who holds a PhD in large-scale computational optimisation from Imperial College London, has an impressive track record in the energy sector. He co-founded S-Cube, an award-winning energy tech company, and has led significant AI-driven research projects for industry giants like Chevron and Petrobras. His strategic foresight and expertise in applying AI to complex problems make him an invaluable addition to the Cloudbeds team.
The duo’s collaborative journey began at the University of Cambridge, where they met as mathematicians. In 2020, they co-founded Hotel Cloud, an AI analytics and e-marketing platform designed to optimise revenue across every stage of the guest journey. Now, their combined knowledge will fuel Cloudbeds’ vision of creating the most comprehensive and intelligent platform in the hospitality industry.
With this strategic hiring, Cloudbeds is set to lead the way in AI-driven hospitality solutions, setting a new standard for technological innovation in the sector. As Popat and Shah join forces with Cloudbeds, the future looks bright for hoteliers seeking to harness the power of AI to enhance guest experiences and drive profitability.
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