HRS, the global leader in corporate lodging and payment technology, has achieved a significant milestone by becoming the first hotel-focused technology provider to have its extensive features certified in the new Concur Travel’s Hotel Connector. This integration offers substantial benefits for multinational corporate hotel programs, providing SAP Concur customers with an unmatched combination of AI-powered functionalities that enhance performance and streamline the booking process for travellers and travel managers alike.
The ongoing partnership between SAP Concur and HRS continues to deliver exceptional value for their mutual clients. Many of HRS’ largest customers already utilise SAP Concur solutions and can now look forward to leveraging the new Hotel Connector in the latter half of 2024.
Automated Enhancements for Managers and Business Travelers
The integration of HRS’ Lodging-as-a-Service automation into the new Concur Travel platform supports clients in numerous ways. Key features include:
Comprehensive AI-Powered Approach: HRS uses AI technology to handle procurement, booking, and payment, providing corporate hotel program leaders with unparalleled transparency. This real-time tracking identifies trends and highlights savings and performance opportunities swiftly.
Enhanced Booking Interface: Secure APIs facilitate automated and streamlined options for travellers. The new point-of-sale displays align with corporate priorities, promoting the use of preferred hotels globally.
Advanced Multi-Sourcing Capabilities: Travellers benefit from greater visibility into negotiated properties while HRS manages deduplication and content normalisation. This ensures a seamless booking experience with a wide range of hotel options, including GDS, chain-direct, independent, and non-GDS properties.
Seamless Payment Integration: HRS’ payment technology offers a hands-off payment and expense experience for travellers. Finance teams benefit from digitally enhanced invoices, which are 100% compliant and enriched with Level-3 data, maximising itemisation and VAT reclaim potential.
Sustainable Lodging Programs: Companies aiming to make their lodging programs more sustainable can now access the full range of features included in HRS’ ISO-certified Green Stay Initiative. This automation helps reduce property-level carbon emissions and provides detailed, auditable reporting for procurement leaders.
Loyalty Program Integration: Travellers can enjoy end-to-end inclusion of loyalty program numbers and data, verified from the initial itinerary build to check-out.
In the latter half of 2024, HRS and SAP Concur are collaborating closely with mutual customers to ensure a seamless transition to the new Concur Travel. Users will experience no changes in their login process or search functionality, ensuring a smooth conversion. Bookings and itineraries are fully loyalty-enabled and optimised for easy check-in experiences. HRS ensures that the right hotel content, complete with enhanced details requested by hotel program leaders, will be available throughout the new Concur Travel solution.
HRS’ integration with SAP Concur marks a significant advancement in corporate lodging and payment technology, setting a new standard for efficiency and convenience in corporate travel programs. This partnership continues to drive innovation and value, ensuring that businesses can optimise their travel operations and provide exceptional experiences for their travellers.
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