In a significant step towards sustainability, RIU Hotels & Resorts, founded by the Riu family in Mallorca, Spain, in 1953, has introduced two essential policies as part of its ‘Proudly Committed’ sustainability strategy. These policies underscore the company’s dedication to responsible and ethical operations.
The newly approved ‘Sustainability Policy’ establishes RIU’s general action principles and commitments, expanding upon previous policies such as the Environmental Policy from 2011, the Local Community Policy from 2012, the Quality Policy from 2014 and the Food Waste Reduction Policy from January 2024. This comprehensive policy aims to meet and exceed environmental, social, and governance (ESG) commitments, influencing every aspect of hotel operations.
Additionally, the ‘Procurement and Supplier Policy’ sets the criteria for ethical and sustainable procurement practices and supplier relationships. This policy ensures the company’s high-quality standards are maintained while promoting sustainability throughout the purchasing process. Central to this initiative is the newly established Sustainable Purchasing Department, which will coordinate and evaluate product purchases from sustainable sources and monitor suppliers based on ESG criteria.
Recognising the crucial role of its supply chain in achieving these goals, RIU has partnered with Achilles, a global expert in supply chain risk management specialising in ESG criteria. This collaboration marks a proactive step towards ensuring that suppliers share RIU’s commitment to sustainability.
The RIU Board of Directors, responsible for defining and approving the company’s general policies and strategies, has endorsed these policies. They will be reviewed annually and adapted to align with changes in the business model and local contexts across the 21 countries where RIU operates. The diversity of legal frameworks and community sensitivities will influence the speed of deployment, but RIU is committed to achieving these goals.
Transparency remains a cornerstone of RIU’s strategy. The company will provide annual updates on its progress, addressing any challenges encountered along the way. These new policies reflect RIU’s genuine pledge to sustainability, driven by a legacy of quality and responsibility that began over six decades ago with the Riu family. As RIU steps boldly into a greener future, it remains steadfast in its mission to create a positive impact on the environment and the communities it serves.
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