The Gleneagle Hotel announces the successful implementation of cutting-edge self-service kiosks by Guestline, revolutionising the guest check-in experience. The Connolly family became the first to use this new self-check-in service, and they were delighted with its quick and easy process.
Pre-arrival digital registrations have significantly reduced front-desk queues, and now, the GuestStay Kiosk offers a seamless on-site experience for busy guests. By automating check-in and check-out processes, GuestStay Kiosk allows reception teams to focus on providing genuine hospitality rather than being bogged down by administrative tasks.
Designed to be versatile, the GuestStay Kiosk can complement a traditional reception desk or function as a standalone service. This flexibility makes it suitable for all types of properties, from budget to full-service hotels, and in various settings, whether in the city or the countryside.
Enhance Your Hotel’s Tech Stack with GuestStay Kiosk
In busy hotel receptions where staff are often stretched thin and modern travellers seek quick, queue-free check-ins, a self-service kiosk is an efficient solution. Guests can skip the front desk entirely if they choose to, ensuring a smooth and convenient experience.
Save Time
GuestStay Kiosk empowers guests to handle check-in and check-out themselves, reducing or eliminating wait times. This solution addresses queuing frustrations, enhances guest satisfaction, and allows staff to engage in more meaningful interactions with guests.
Maximise Efficiency
With most data input completed before arrival or at the kiosk, hotel staff can dedicate their attention to creating memorable guest experiences. From recommending local attractions and dining options to offering personalised upsell packages, the staff can ensure every guest enjoys an exceptional stay.
Seamless Integration with Guestline Platform
As part of the comprehensive Guestline Platform, GuestStay Kiosk integrates smoothly with other modules. This ensures that guest profiles in the Property Management System (PMS) are updated instantly and accurately, including real-time payments and key encoding. This integration eliminates the risks of missing or incorrect data caused by limited interfaces.
Redefining Guest Interaction
The introduction of GuestStay Kiosk at The Gleneagle Hotel represents a significant advancement in guest interaction. By streamlining the check-in process and improving operational efficiency, the hotel is dedicated to providing an outstanding guest experience, setting a new benchmark in the hospitality industry.
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