Hotels can now offer guests the convenience of ordering and paying for services from their own mobile devices anywhere on the property, thanks to the certified integration of wi-Q’s mobile ordering platform with Xn Global Systems’ xnPOS. This development marks a significant step forward in guest self-service solutions, providing hoteliers with greater flexibility and enhancing the overall guest experience.
Xn Global Systems, a leader in international point-of-sale software, announced the successful integration, highlighting the ease with which hotels can adopt this new technology. “We are delighted that wi-Q has successfully completed the integration with xnPOS,” said Mark Pearman, Chief Commercial Officer of Xn Global Systems. “This new interface provides hoteliers with increased choice and flexibility, adding a market-leading guest self-ordering and payment system to our library of interfaces.”
The integration allows hotels using xnPOS to seamlessly incorporate wi-Q’s mobile ordering platform without needing to make changes to their firewall or network. This ensures a smooth and secure implementation process, making it easier for hotels to offer innovative and efficient service options to their guests. The interface also includes advanced features such as fiscal compliance on payment and PMS charge with credit limit or no-post validation, further enhancing the system’s capabilities.
wi-Q Technologies, established in 2014, has been at the forefront of cloud-based digital ordering solutions for the hospitality industry. Their platform empowers guests to take control of their experience, enabling them to order and pay for services directly through their own devices. This integration with xnPOS aligns with wi-Q’s mission to revolutionise the guest experience and streamline hotel operations.
Patience Tucker, CEO of wi-Q Technologies, expressed excitement about the partnership. “We are thrilled that wi-Q’s guest mobile ordering system has achieved certified integration with Xn Global Systems’ xnPOS,” Tucker said. “This new interface empowers hotels to offer a seamless and innovative guest self-service solution. By leveraging the existing xnPOS guest ordering cloud infrastructure, wi-Q can be effortlessly integrated into any property, ensuring a smooth and secure implementation process.”
The collaboration between wi-Q and Xn Global Systems represents a significant advancement in hotel technology, offering a comprehensive solution that meets the evolving needs of the hospitality industry. Both companies are looking forward to future projects that will continue to drive innovation and enhance the guest experience.
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