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REDD MEDIA

SHAPING THE FUTURE OF HOTEL GUEST EXPERIENCE

The Hotel Guest Experience Architecture™ Advisory Group brings together a select community of senior hospitality leaders who provide strategic insight and practical expertise to support the continued development of the Hotel Guest Experience Architecture™.

Drawing on experience across operations, technology, commercial, marketing, revenue, people, sustainability, and leadership, the Advisory Group helps challenge assumptions, validate ideas, and strengthen the Architecture for the benefit of the wider hospitality industry.

MEET OUR ADVISORY GROUP

Leon Smallbone

Director of IT

Firmdale Hotels PLC

Wendy White

Group Director of Sales and Marketing

JMK GROUP

Paul Knightley FIH

Chief Operating Officer

Clermont Hotel Group

Mira Korhonen-Low

Chief Procurement Officer

FORENOM

Ramesh Arora

Chief Executive Officer

Signature Hotels Group
Member of The Supervisory Board
Grand Metropolitan Hotels -Switzerland

Kimberly Ofrecio

Group Commercial Director

Macdonald Hotels & Resorts

Ronald Homsy

Founder & Co-CEO

Aventra Hospitality

Liz Dixon

Hospitality Technology Leader

Jesper Aarestrup

Head of IT & Digital Services

Comwell Hotels

Elizabeth Ludovici

Senior Technology & Product Leader

Rob McGlynn

Operations Director

Supercity Aparthotels

nuran kilani

Chief Commercial officer

Time Hotels

Jon Siberry

Director of Revenue Management

Z Hotels and Sarova Hotels

Rebecca rigby

director of operations

Bluestone National Park Resorts Ltd

Stephen Meinich-Bach

CEO

Classic Norway Hotels

CLAIRE LEWIS

HEAD OF GUEST EXPERIENCE

Bluestone National Park Resorts Ltd

Ryan wiggans

Head of CRM & Loyalty

Cheval Collection

inga gilpin

Director of Standards and Accommodation

Cheval Collection

Ammisha Bhardwaj

Director of Revenue

Watergate Bay Hotel

Kris Leszczynski

Group General Manager, Service Operations

Edwardian Hotels London

Chiara Battifarano

Director of Revenue Management

InterGlobe Enterprises - Miiro and K+K Portfolios

Interested in the Hotel Guest Experience Architecture™ or joining the Advisory Group?

The Advisory Group is intended for senior hospitality decision-makers responsible for strategy, standards, operations, technology, commercial performance, and guest experience within their organisations.

If you are a senior hospitality decision-maker and would like to learn more about the Hotel Guest Experience Architecture™ or express your interest in joining the Advisory Group, please contact our Founder, Charles Thomas, at charles@reddmedia.co.uk.

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