Percipia, a renowned provider of hospitality phone systems and advanced guest room technology, has announced that its Parallax application is now available on Oracle Cloud Marketplace. This milestone allows Parallax to be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). As a member of the Oracle PartnerNetwork (OPN), Percipia’s inclusion in Oracle Cloud Marketplace marks a significant step forward for the company and its hotel clients.
Based in Chicago, Illinois, Percipia has long been a respected leader in hospitality technology. The company is dedicated to delivering innovative and cost-effective telephony and mobility solutions, software, and services. The Parallax application, originally introduced 23 years ago as PTCE, has continually evolved to meet the changing needs of the hospitality industry. Today, Parallax offers a full-featured hospitality telephone system, custom mobile applications, and an AI Voice platform, all designed to enhance guest experiences and streamline hotel operations.
Parallax serves as an interface gateway, seamlessly integrating hotel property management systems (PMS) with telephony systems. This integration provides hotels with essential features such as guest caller ID, wake-up calls, and housekeeping updates, ensuring that crucial telephony functionalities are maintained even as hotels upgrade their technology.
Oracle Cloud Marketplace is a centralised repository for enterprise applications offered by Oracle and its partners, providing a one-stop shop for trusted business applications and services. OCI, the platform hosting Parallax, offers a comprehensive suite of cloud infrastructure services, enabling customers to build and run a wide range of applications in a scalable, secure, and high-performance environment. OCI supports application development, business analytics, data management, integration, security, AI, and infrastructure services, delivering significant security, performance, and cost benefits.
Kal MacDonald, Chief Operating Officer at Percipia, highlighted the importance of this development: “It was paramount for us to add our Parallax hospitality interface product to the Oracle Cloud Marketplace because so many users use Oracle OPERA Cloud. We quickly jumped on the opportunity to make our PMS interface gateway available so hotels can ensure they are upgrading to new technologies without losing important hospitality telephony features like guest name caller ID, wake-up calls, and the ability to update room status from guest room phones.”
MacDonald added, “Percipia’s participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of Parallax. We look forward to leveraging the power of OCI to help us achieve our business goals.”
Percipia’s move to Oracle Cloud Marketplace underscores its dedication to providing cutting-edge solutions that meet the evolving needs of the hospitality industry. This integration not only enhances the functionality of hotel telephony systems but also ensures that hotels can seamlessly transition to new technologies while maintaining essential guest services.
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